POSITION SUMMARY Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients needs and expectations. Additionally, problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office. ESSENTIAL DUTIES AND RESPONSIBILITIES Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient. Converse with patients to analyze and assess patient’s vision problems and needs. Provide oversight on all prescriptions throughout the office Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer (“walking Rx”). Focus on all company Key Patient Indicators Use pupillometer, PD ruler and other technical aids for proper fit and measurements. Promise accurate delivery & turnaround times meeting the patients’ needs. Immediately notify patient of any delays of delivery times. Understand all promotions, coupons and third-party programs available through My Eye Dr. Conduct “Care Calls” on a daily basis to patients who received their eyewear one week prior. Use lensometer to neutralize, verify and make a final inspection of eyewear. Notify and re-notify patients when eyeglasses are complete for dispensing. Fit and adjust completed eyewear for each patient. Ensure product pricing is accurate Inform management of any job held over 30 days Place all returns in their proper bins. Perform preliminary testing for patients, as needed. Accurately process patient payment transactions. Help maintain the attractive appearance of the office. Attend all office meetings. Participate in all training opportunities offered by My Eye Dr. Other duties, as assigned. EXPERIENCE AND QUALIFICATIONS 2-5 years of related eyewear experience within a similar office environment Strong comfort level with optical and lens related concerns. Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily. Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met WORK ENVIRONMENT Other details The post Licensed Dispensing Optician first appeared on Trabajos 4 You. from https://trabajos4younyc.com/other-general/licensed-dispensing-optician-6d88ff/
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